Skip to content

Skip to looking for section

Respond Online

Component ID: #ti58441626

How do I get started?

New Mailing Label

  • Gather the materials we mailed to you, including the address label.
  • Go to https://respond.census.gov/acs
  • Input the information from the address label (as shown below). If you don't have your materials, you can call 1-800-354-7271 to get your User ID.
  • The system will automatically generate a PIN. Please remember your PIN.
  • The PIN will allow you to log back into the survey if the session times out or if you need to come back later. The session will time out if left idle for more than 15 minutes.
  • If you provided an answer to one of the security questions during your initial login, you can reset your PIN if lost or forgotten. Enter your User ID at https://respond.census.gov/acs, and select the "Click here if you do not know your PIN" link.


Component ID: #ti327824742

Can you reset my PIN ?

  • If you provided an answer to one of the security questions during your initial login, you can reset your PIN. Enter your User ID at https://respond.census.gov/acs, and select the "Click here if you do not know your PIN" link.
  • If you did not provide an answer to one of the security questions, please call 1-800-354-7271 to reset your PIN.

Component ID: #ti327824744

Should I respond online or by mail?

  • After you reply online, you may receive a questionnaire in the mail. You do not need to mail it back if you have completed the online survey.
  • If you prefer not to respond online, please fill out the questionnaire you will receive in the mail and send it back in the postage-paid envelope.
  • If you have lost or forgotten your PIN, please fill out the questionnaire you will receive in the mail and send it back in the postage-paid envelope.

Component ID: #ti327824741

Can everyone respond online?

Responding online is NOT an option for these groups (at this time):

  • People living in Puerto Rico
  • People living in group housing
  • People living in homes where the Census Bureau has an incomplete mailing address

 

Related Information


You May Be Interested In


Related Topics

Around the Bureau

X
  Is this page helpful?
Thumbs Up Image Yes    Thumbs Down Image No
X
No, thanks
255 characters remaining
X
Thank you for your feedback.
Comments or suggestions?