How to Respond FAQs

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Is it safe to provide my ACS information over the Internet?

How can I be sure my information is really going to the Census Bureau and not some third party?

Can I complete the ACS online?

I lost/misplaced my user ID.

I forgot my ACS PIN.

Do I have to complete my questionnaire if I have completed the ACS online?

I cannot use the Internet to complete the survey. Is there another way to complete the survey?

Do I have to respond to the American Community Survey (ACS)?

Why am I receiving phone calls from the U.S. Census Bureau about the ACS?

Someone came to my home to interview me for the ACS. Is this legitimate?

I completed the ACS. Why did I receive an additional reminder?

Why is the ACS questionnaire addressed to resident and not to me?

I received the American Community Survey (ACS) in the mail. Do I use a pencil or pen to complete the form?

I lost my American Community Survey / Puerto Rico Community Survey reply envelope. How do I return the form?

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