Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock (
) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
Topics
Data & Maps
Surveys & Programs
Resource Library
A Usability Evaluation of Iteration 1 of the New American FactFinder Web Site: Conceptual Design
A Usability Evaluation of Iteration 1 of the New American FactFinder Web Site: Conceptual Design
SSM2009-05
Abstract
In October 2008, the U.S. Census Bureau’s Statistical Research Division (SRD) conducted usability testing to evaluate the conceptual de sign of the newly designed American FactFinder (AFF) Web site. AFF is the Census Bureau’s primary tool for disseminating data about the U.S. population and economy. The usability testing evaluated the success and satisfaction of seven externally recruited participants with a paper prototype of the conceptual design. Usability testing revealed several usability problems, including lack of direct guidance for the users, an overwhelming amount of information and Census jargon that was confusing to users, and confusing action icons on the site. Recommendations were provided to the sponsor and team responses were received. This report provides a complete summary of this usability evaluation, including methods, findings, recommendations and team decisions based on our recommendations.
Others in Series
Working Paper
First-Round Usability Testing of the Redesigned CIC Web Site
This 1st round of usability testing was planned and conducted in collaboration with the CIC team as part of the longer-term redesign of the CIC Web site.
Working Paper
Evaluation of the MAF/TIGER Partnership Software Viewer Application
Census Bureau employees and the public will use the MTPS Viewer Application to view roads and features on maps used for official U.S. Government purposes.
Working Paper
A Usability and Eye-Tracking Evaluation of the Build-a-Table Web Site
In January 2009, the Statistical Research Division (SRD) evaluated the usability of the Build-a-Table Web site.
Related Information
Page Last Revised - October 8, 2021
✕
Is this page helpful?
Yes
No
Yes
No✕
NO THANKS
255 characters maximum
255 characters maximum reached
255 characters maximum reached
✕
Thank you for your feedback.
Comments or suggestions?
Comments or suggestions?
