Small Business Pulse Survey Shows Shift in Expectations from Spring to Winter

The U.S. Census Bureau’s Small Business Pulse Survey (SBPS) started asking businesses in April of last year when they expect to return to normal levels of operations, a crucial indication of how they are adapting to the pandemic, social distancing, and other public health strategies.

The SBPS, which has provided near real-time information on how small-single-location-employer businesses have been faring since late April when it began collecting data, has now concluded its third phase.  

Business expectations about the future of the economy, customer demand, and the availability of supplies and inputs impact key decisions from hiring to investing.

Equally interesting are the differences in expectations across economic sectors.

Sectors with relatively high percentages of businesses not affected by the pandemic or that already returned to normal level of operations include construction, finance and insurance, real estate, and administrative support (Figure 2).

Here we have stacked responses from no effect/already returned to normal (shades of yellow), through longer durations of time (shades of blue), ending with never/business has closed (shades of red).

At the other end of the spectrum of expectations, sectors affected by the pandemic reporting the most concern about returning to normal levels of operations include educational services; arts, entertainment, recreation; and accommodation and food services.

Relative optimism in construction and real estate may reflect the fact that housing starts, construction, and completions have stayed relatively strong over the past few months. Private sources of data highlight the strong demand for housing likely partly in response to increased teleworking and remote education amid the pandemic.

Likewise, finance and insurance businesses may have more optimistic expectations because they rely heavily on digital and online transactions, which has allowed them to continue to operate as usual.

Other sectors, such as educational service businesses, were more likely to face challenges given their reliance on face-to-face interactions.

Focusing on two sectors with expectations at opposite ends of the spectrum, construction and educational services, provides insights into operating capacity and constraints:

• 72.1% of businesses in educational services experienced a decline in capacity with “physical distancing of customers or clients” the most cited reason for capacity constraints (36.1%).
• 44.5% of businesses in construction experienced a decline in operating capacity but only 11.0% indicated “physical distancing of customers or clients” impacted operating capacity.

In response to our question about future needs over the next six months, 5.6% of the businesses in educational services and 3.7% in construction expected they will “permanently close” (see Figure 3).

A higher fraction of businesses in educational services than in construction expect to need to obtain financial assistance, increase online presence, increase marketing or sales, and better provide for customer and employee safety.