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Foreign Trade
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Data Request Guidelines
Electronic Submission of Data Requests
In an effort to maintain the health and safety of staff, many U.S. Census Bureau employees will be operating remotely via telework. During this time, our call centers and email inboxes will remain open to assist the trade daily. However, we will have limited access to physical mail. For those that are submitting a data request, please send it electronically to the Data User & Trade Outreach Branch (DUTOB) in a password-protected file to gtmd.outreach@census.gov. Additionally, you can send the request to our secure fax at 301-763-8835. We appreciate your patience and cooperation during this time.
On Demand Data Requests
Data Requests for company data are now accessible on demand through the ACE data portal. Users must have an ACE Exporter account in the ACE portal. Consult the Customs and Border Protection website for more details.
Once users get an ACE portal account, they must follow our instructions on how to request ACE Export Reports.
How to Submit a Data Request
Mail Request Letter to:
Ms. Theresa Gordon
Data User and Trade Outreach Branch
U.S. Census Bureau
4600 Silver Hill Road - Room 5K065
Suitland, MD 20746 (if sent by FedEx) or Washington DC 20233 (Regular Mail)*
* Due to security measures, requests sent via Regular Mail can take up to 2 weeks more to receive.
What to Include on the Data Request Letter:
** Requests are typically processed within 3-4 weeks; however, requests that contain 25 or more EINs may take 4 weeks or longer to process
- Submit on company letterhead
- Identify the party requesting export data:
- United States Principal Party in Interest (USPPI) or;
- U.S. Authorized Agent- Reason for request (i.e. internal company audit)
- **Employer Identification Number(s) (EINs) and names of the requesting company and all subsidiaries, affiliates, or business units
- Specific time frame for request (e.g. January 2018 to December 2018)
- Contact Information:
- Name of Company,
- Address,
- Phone Number, Fax Number, and Email Address- Signature of empowered official
- A copy of the signed Certification of Authority on company letterhead.
Review a Sample Data Request
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available for free from Microsoft®.
[MSWord] or the letters [doc] indicate a document is in the Microsoft® Word Format (DOC). To view the file, you will need the Microsoft® Word Viewer available for free from Microsoft®.
This symbol indicates a link to a non-government web site. Our linking to these sites does not constitute an endorsement of any products, services or the information found on them. Once you link to another site you are subject to the policies of the new site.