At the United States Census Bureau, we’re committed to providing access to our websites, data, forms, digital tools, and buildings for all persons with disabilities.

And we want you to tell us about any accessibility issues you may find. Your feedback helps us get you the information you need and fix any accessibility issues for all our data users, survey respondents, job applicants, employees, and other stakeholders and customers.

Section 508 is a federal law that requires agencies to provide individuals with disabilities equal access to electronic information and data comparable to those who do not have disabilities, unless an undue burden would be imposed on the agency.

To meet this commitment, we design our web pages to meet or exceed the Section 508 accessibility standards, which are the technical requirements that ensure we’re complying with the federal Section 508 law.  This requires us to provide individuals with disabilities access to our information and communication technology (ICT)—including our websites and digital tools and services— that is comparable to those who do not have disabilities, unless this would impose an undue burden on us.

We also follow the World Wide Web Consortium (W3C) and their industry standard Web Content Accessibility Guidelines (WCAG) 2.1 at the Level AA standard. This means our content is accessible to most people in most circumstances.

We continually modify our websites to ensure the information, features and content are accessible to persons with disabilities. Note that this website is best viewed using the latest versions of popular web browsers, as visitors using older browsers may experience some issues.

Contact our Section 508 Program Manager to answer any questions about the U.S. Census Bureau’s implementation of Section 508 policy or guidelines. 

• Name: David Whittington
• Email: census.508.accessibility@census.gov

Have other questions or feedback about our websites, surveys or data? For other questions or feedback related to accessing our websites, surveys, or other products and services—including logins, getting data, and more—please contact the Census Bureau Call Center by phoning 1-800-923-8282 (TTY 1-800-877-8339) or sending us a message via our Help site. 

If you have trouble accessing any resources or content on this website or any of our digital tools or services and wish to file an official complaint, please contact our Section 508 Program Office via one of these three methods:

• Email: census.508.accessibility@census.gov
• Phone:  301-763-1508
• Mail:   
  U.S. Census Bureau
  ATTN: Section 508 Program Office
  4600 Silver Hill Road
  Washington, DC 20233

Within your complaint, please include:

• A description of your accessibility problem with any information that will help us replicate the problem, such as browser, assistive technology, operating system.
• The web address (URL) of the material with which you are having difficulty or specify the location of the issue if a URL cannot be provided.
• The preferred format in which you want to receive any materials.
• Your contact information (email, phone, or address).

Our goal is to eliminate any barriers people with disabilities may encounter in accessing Census Bureau information or to provide an alternate means of accessing that information. We will work diligently to provide you with accessible content that addresses your needs.

The Reasonable Accommodation Branch is committed to facilitating reasonable accommodations for individuals with permanent or temporary disabilities. We offer reasonable accommodations (RA) for federal employees and job applicants, consistent with Section 501 of the Rehabilitation Act.

Reasonable Accommodation Branch:

• Email: HRD.Accommodations@census.gov
• Phone: 301-763-4060

Public information on our RA Program is available on the Disability Hiring page.

Telecommunications Relay Services (TRS) is a free service that allows people who are deaf, hard of hearing, deafblind, or have speech disabilities to communicate with others by telephone in a manner that is functionally equivalent to telephone services used by persons without such disabilities. TRS is available in all 50 states, the District of Columbia, Puerto Rico, and all other U.S. territories for local, long distance, and international calls.

Callers to the Census Bureau Call Center who are TTY users can dial 1-800-877-8339 to use the Federal Relay Service.

Explore the Federal Communication Commission’s full list of TRS services, including specific TRS services and numbers by state and territories.

Some content on this and other Census Bureau websites may require use of a 3rd-party plugin to view. Links to these plugins are listed below. Please note these are non-government sites and the Census Bureau does not endorse these products nor is this a complete list of plugins you might encounter. They're listed only for your convenience. Please direct questions about each tool to the respective vendor.

If you have any type of disability, we recommend that you visit the FCC Accessibility Clearinghouse and the Access Board website. You'll find expert advice such as alternative screen readers, screen magnifiers and other devices that can make using a computer easier and more enjoyable.

Our bureau’s goal is to not only embrace these concepts, but ensure they are fully integrated into the agency's business practices and more importantly its organizational culture.