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For questions about the Census Bureau, surveys, data products, or general information:

Call the Census Bureau Customer Service Center at 1-800-923-8282 or 301-763-INFO (4636.)

Write a message to the Customer Service Center.

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For help verifying a Census Bureau survey, employee, mailing, or phone call:

Call the Regional Office for your state for help with household surveys. Each of the six Census Bureau Regional Offices manage survey operations for different areas in the country and can assist you with your case.

Use the Staff Search to confirm an interviewer is a Census Bureau employee.

For help with business surveys, contact the National Processing Center.

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For concerns regarding a Census Bureau field representative:

Call the Regional Office for your state for assistance. Each of the six Census Bureau Regional Offices manage survey operations for different areas in the country.

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Regional Office Phone number States
Atlanta 1-800-424-6974 Alabama, Florida, Georgia, Louisiana, Mississippi, North Carolina, South Carolina
Chicago 1-800-865-6384 Arkansas, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Wisconsin
Denver 1-800-852-6159 Arizona, Colorado, Kansas, Montana, Nebraska, New Mexico, North Dakota, South Dakota, Oklahoma, Texas, Utah, Wyoming
Los Angeles 1-800-992-3530 Alaska, California, Hawaii, Idaho, Nevada, Oregon, Washington
New York 1-800-991-2520 Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Puerto Rico, Rhode Island, Vermont
Philadelphia 1-800-262-4236 Delaware, District of Columbia, Kentucky, Maryland, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia

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To submit a Freedom of Information Act (FOIA) request:

Contact the Policy Office

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If you have not yet found a resolution to your concern, or if you are with a congressional office:

Contact the Office of the Respondent Advocate at 1-888-609-0563 or respondent-advocate@census.gov.

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Helpful links:

Frequently asked questions regarding the Census Bureau

Verify a Census Bureau survey

Identifying a Census Bureau interviewer

Assistance with the American Community Survey

Business Help Site for Census Bureau business surveys

Census Bureau’s list of surveys

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