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Memorandum 2018.05: Release of the CQA Detailed Operational Plan v2.0
Memorandum 2018.05: Release of the CQA Detailed Operational Plan v2.0
Memorandum 2018.05
This memorandum documents the release of version 2.0 of the 2020 Census Detailed Operational Plan for the Census Questionnaire Assistance operation. This document baselines the overall plan for the Census Questionnaire Assistance operation in support of the 2020 Census.
The purpose of the Census Questionnaire Assistance Operation is to provide questionnaire assistance for respondents by answering questions about specific items on the census forms or other frequently asked questions about the 2020 Census and provide an option for callers to complete a census interview over the telephone. It also provides outbound calling in support of Nonresponse Followup Reinterview and Coverage Improvement operations.
The 2020 Census Memorandum Series
The 2020 Census Memorandum Series documents significant decisions, actions, and accomplishments of the 2020 Census Program for the purpose of informing stakeholders, coordinating interdivisional efforts, and documenting important historical changes.
A memorandum generally will be added to this series for any decision or documentation that meets the following criteria:
- A major program level decision that will affect the overall design or have significant effect on 2020 Census operations or systems.
- A major policy decision or change that will affect the overall design or significantly impact 2020 Census operations or systems.
- A report that documents the research and testing for 2020 Census operations or systems.
Visit 2020census.gov to access the Memorandum Series, the 2020 Census Operational Plan, and other information about preparations for the 2020 Census.
Related Information
Publication
Memorandum 2021.02: Updates to the Census Questionnaire Assistance Operation Scope
This memorandum documents the final updates to the Census Questionnaire Assistance (CQA) operation program scope since the release of Version 2.0.
Publication
Memorandum 2016.15: Release of the CQA Detailed Operational Plan
This memorandum documents the release of the 2020 Census Detailed Operational Plan for the Census Questionnaire Assistance operation.
2020 Census Operational Plan and Detailed Operational Plans
The U.S. Census Bureau’s 2020 Census Operational Plan documents the design for conducting the 2020 Census.
Others in Series
Publication
Memorandum 2018.03: Release of the FLDI and DLM Operational Plan
This memorandum documents the release of the detailed operational plan for Field Infrastructure and Decennial Logistics Management.
Census Operations
Memorandum 2018.04: 2020 Census Residence Criteria and Situations
This memorandum documents the release of the "Final 2020 Census Residence Criteria and Residence Situations" in the Federal Register.
Census Operations
Memorandum 2018.06: 2020 Census Non-English Language Support
This memorandum documents the 2020 Census Program decision regarding the number of non-English languages that will be supported.
Page Last Revised - March 21, 2022
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