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The 2010 Be Counted and Questionnaire Assistance Centers Assessment reports the results of the 2010 Census Be Counted /Quality Assistance Center operation. The Be Counted /Questionnaire Assistance Center operation provided the public with an opportunity to be included in the 2010 Census if they did not complete a 2010 Census questionnaire, were not personally interviewed b y a Census enumerator, or thought they were left off the 2010 Census questionnaire for their address. The Be Counted questionnaires were available in six languages (English, Spanish, Chinese (Simplified), Vietnamese, Korean, and Russian) for stateside and two languages for Puerto Rico (English and Spanish). The Be Counted questionnaires were available to be picked up in Be Counted sites or Questionnaire Assistance Center sites. There were 9,670 Be Counted sites and 29,157 Questionnaire Assistance Center sites located throughout the country in areas where a person was able to mail back a 2010 Census questionnaire. Census partnership specialists worked with the community to establish these sites in businesses, community centers, and libraries, predominantly in hard-to-enumerate areas. Questionnaire Assistance Centers differed from Be Counted sites because the Questionnaire Assistance Centers employed a temporary Census worker at the site (for about fifteen hours per week) to assist respondents in completing their Census forms (including the mailout questionnaire that was delivered to their address and the Be Counted questionnaire). The Be Counted sites did not have any Census Bureau employees available to assist the public.
Total operational spending for the Be Counted/Questionnaire Assistance Centers operation was $35,574,131 (89.4 percent of the budgeted $39,804,886). Of the total costs, $7,662,108 was spent on Be Counted and $27,287,489 was spent on Questionnaire Assistance Centers. The operation was conducted in Mailout/Mailback areas on schedule from March 19 through April 19, 2010. As planned, 3,268 Questionnaire Assistance Centers in Update/Leave areas opened earlier on February 26, 2010. Across the nation, 31,055 temporary employees worked on the operation (not including Partnership staff). Operational staff included local census office clerks, Be Counted clerks, Questionnaire Assistance Representatives, and Field Operations Supervisors.
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