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2020 Census Detailed Operational Plan for: 18. Nonresponse Followup Operation (NRFU)

Component ID: #ti1594381384

2020 Census Detailed Operational Plan for: 18. Nonresponse Followup Operation (NRFU) (Version 2.0)

The 2020 Census Detailed Operational Plan for the Nonresponse Followup operation (NRFU) is intended for use by U.S. Census Bureau managers, staff, contractors, and other internal and external stakeholders working on the 2020 Census. The document presents the detailed operational design for the 2020 Census NRFU operation and includes a summary of the operational processes involved, their inputs, outputs and controls, and the basic mechanisms employed to conduct the operational work. The approach for NRFU in the 2020 Census involves a number of significant innovations that directly contribute to meeting cost and quality goals. Section 2 of this document describes these innovations and provides a more detailed description of the design of the operation.

Anticipated uses of this document include the following:

  • Communication – Documents operational design details for internal and external stakeholders.
  • Planning – Documents planning assumptions and key milestones.
  • Staffing – Documents staffing needs and strategies.
  • Design – Describes operations and flows, which inform design of IT systems, manual processes, and training.
  • Development – Identifies business rules and required capabilities to be developed.
  • Testing – Provides a basis for developing integrated test plans for IT systems and processes.

This document complements the 2020 Census Operational Plan, which presents the 2020 Census operational design and covers all operations required to execute the 2020 Census, starting with precensus address and geographic feature updates and ending with census data product dissemination and coverage and quality measurement.

Component ID: #ti1018517111

2020 Census Detailed Operational Plan for: 18. Nonresponse Followup Operation (NRFU) (Version 1.0)

Released April 16, 2018

The 2020 Census Detailed Operational Plan for the Nonresponse Followup Operation (NRFU) is intended for use by U.S. Census Bureau managers, staff, contractors, and other internal and external stakeholders working on the 2020 Census. The document presents the detailed operational design for the 2020 Census NRFU operation and includes a summary of the operational processes involved, their inputs, outputs and controls, and the basic mechanisms employed to conduct the operational work. The approach for NRFU in the 2020 Census involves a number of significant innovations that directly contribute to meeting cost and quality goals. Section 2 of this document describes these innovations and provides a more detailed description of the design of the operation.
Anticipated uses of this document include the following:

  • Communication – Documents operational design details for internal and external stakeholders.
  • Planning – Documents planning assumptions and key milestones.
  • Staffing – Documents staffing needs and strategies.
  • Design – Describes operations and flows, which inform design of IT systems, manual processes, and training.
  • Development – Identifies business rules and required capabilities to be developed.
  • Testing – Provides a basis for developing integrated test plans for IT systems and processe

This document complements the 2020 Census Operational Plan, which presents the 2020 Census operational design and covers all operations required to execute the 2020 Census, starting with pre-census address and geographic feature updates and ending with census data product dissemination and coverage and quality measurement.

Business Process Model

The purpose of this BPM is to outline the process used to determine housing unit status for nonresponding addresses and to enumerate housing units for which a 2020 Census response was not received.

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