Have you ever wondered what it takes to decrease unresolved fatal errors in the Automated Export System (AES)?

Here are a few tips to help you correct these unresolved fatal errors:

1. If you are an ACE AESDirect filer, become familiar with the information on the ACE AESDirect Resources webpage and the AESDirect User Guide. The most common unresolved fatal errors occur due to a lack of familiarity with the filing requirements within the AES. For example, you do not need to report a Transportation Reference Number if your mode of transport is not vessel or containerized vessel. Take time to review the many resources available to ensure accurate filing.
   
   
2. Review the AES Compliance and Fatal Error Reports that you receive from the U.S. Census Bureau and resolve all unresolved fatal errors in a timely basis. Failure to resolve fatal errors may result in fines/penalties and cargo is unable to be exported if fatal errors are unresolved as per FTR 30.9-Transmitting and Correcting Electronic Export Information.
   
   
3. Make sure the Census Bureau has the most current contact information for your company. This will prevent your company from having any undeliverable or unattended AES Compliance and Fatal Error Reports.
   
   
4. Familiarize yourself with the AESTIR Appendix A- Commodity Filing Response Messages. Appendix A provides the reasons and resolutions to all AES generated responses.
   
   
5. Ensure that you are subscribed to AES broadcast messages so you can receive the monthly “Tips on How to Resolve AES Fatal Errors” highlighting the most common fatal errors and resolutions.

For more information, contact the International Trade Management Division Call Center at 1-800-594-0595. Select option 1 for the Data Collection Branch.

-###-