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Make sure your AESDirect company account information is up to date!

Written by:
The Log In Screen in AESDirect

There are many reasons that you may need to update your AESDirect account. For example: the registered Account Administrator might have left the company, the e-mail address on the profile might have changed, or your company simply might have created an e-mail account solely to receive reports at a general address.

Whatever the case may be, updating your account information is quick, easy and essential to ensure you receive all information regarding your AESDirect account. Be mindful that Compliance and Fatal Error reports are sent to the e-mail address stored under the Account Administrator’s profile.

To update the information on each company profile, follow these steps:

For more information on maintaining your account, visit: //www.aesdirect.gov/support/account_admin.html.  If you have problems updating any information, contact AESDirect Technical Help Desk at (877) 715-4433 or by e-mail at boc-support@tradegate2000.com.

Page Last Revised - April 14, 2022
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