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I continue to urge our field staff to treat all those you encounter with the utmost respect; you are the face of the Federal government to many of your respondents; we count on your professionalism to communicate the benefits of their participation in the 2010 census. Especially in those cases where the respondent reports that they have already returned a completed form, please explain that our efforts to followup are motivated by counting everyone once and only once. We appreciate their cooperation.
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