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We have about 500 local census offices that that assign addresses to enumerators for visits to conduct short interviews. These are the addresses that either did not receive a mailed form or did not return one. Close to 600,000 enumerators depend on these offices to provide them with work assignments, receive their daily report of hours, check over their work product, process payroll data, select cases for quality-control reinterviews, and oversee productivity of the work teams.
Hour-by-hour study of the performance of the system led to some tweaks of the handling of the database, as well as the creation of work-arounds for some functions of the system. Over the past week or so, the performance of the check-in function has improved. We’re nearly through an excessive backlog of completed cases that piled up in offices and are approaching a checked-in total that we wanted at this point. Things are going much better than two weeks ago.
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