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Our “customers” are those who have not yet been counted. You’ll probably meet some people with very little understanding of the census, and some with very deep understanding. Each person will have their own perspective on what we’re asking of them. Listening to what they have to say is an important step for you to effectively communicate our message to them.
We are relying on you – to make sure we count everyone once and only once and in the right place. We are asking about the April 1, 2010, composition of the houses you visit. You’ll probably find some complicated situations that aren’t easy applications of the training guidelines. Ask for help when you need it, to make sure we get things right.
I also ask for your flexibility. Nothing as large as the decennial census can be trouble-free. Despite the years of development, things will go wrong. Please be patient; follow the guidance of your crew leader. If procedures change to fit unexpected situations, just follow the new procedures as best you can.
What you are doing is real public service. A census is a good thing for the society. You are part of history in the making, at the core of something that has been done only 22 other times since the founding of the republic. You should feel proud; your family should be proud of your contribution to the common good.
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