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American Community Survey Messaging and Mail Package Assessment Research: Cumulative Findings

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American Community Survey Messaging and Mail Package Assessment Research: Cumulative Findings

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American Community Survey Messaging and Mail Package Assessment Research: Cumulative Findings Report
Download American Community Survey Messaging and Mail Package Assessment Research: Cumulative Findings Report [PDF - 6.2 MB]

Between October 2013 and November 2014, Team Reingold supported the U.S. Census Bureau's American Community Survey Office (ACSO) in conducting a series of related research studies aimed at improving the design of the American Community Survey (ACS) mail package and messaging toward potential ACS respondents. Cumulative findings from this research and resulting recommendations for further testing are outlined in this report.

The goals of this research were:

  • To develop and test messages and mail package designs to increase ACS self-response rates, thereby decreasing the expense of costly follow-up outreach to non-€“responders.
  • To obtain insights to support general outreach, data dissemination, materials development, and call center and field operations.

Others in Series

Working Paper
2015 ACS Mail Contact Strategy Modification Test
December 17, 2015
Learn more about the 2015 ACS Mail Contact Strategy Modification Test.
Working Paper
Cognitive Pretesting of the ACS Respondent Comment/Feedback Item
December 17, 2019
Testing to develop wording that would allow ACS respondents to provide feedback at the end of the survey rather than having to contact the Census Bureau.
Working Paper
Consistency of ACS Data Quality Filtering Over Time
December 19, 2016
Learn more about filtering out low quality data in order to ensure that published ACS data estimates are highly reliable.
Page Last Revised - October 8, 2021
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