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Reducing Respondent Burden in the American Community Survey's Computer Assisted Personal Visit Interviewing Operation - Phase 2 Results
Reducing Respondent Burden in the American Community Survey's Computer Assisted Personal Visit Interviewing Operation - Phase 2 Results
The motivation for this project is twofold. Of primary importance is addressing criticism from external stakeholders and survey respondents about the burden associated with repeated contact at tempts in the American Community Survey (ACS). However, rising costs associated with field data collection suggest the need to understand the value of multiple Computer Assisted Personal Visit Interviewing (CAPI) contact attempts in reducing survey error. The goal of this research is to quantify the costs, burden , and quality associated with CAPI contact attempts and identify possible interventions that might reduce respondent burden without a significant cost increase or loss in data quality.
This research is an extension of work recently completed for the Computer Assisted Telephone Interviewing (CATI) operation (Griffin & Hughes 2013). Based on a review of alternative CATI stopping rules, the Census Bureau made changes to the specific call parameters use d in the ACS. These changes reduced costs and respondent burden in CATI.
Others in Series
Working Paper
2017 Pressure Seal Mailing Materials Test
Learn more about the impact of replacing some letters and postcards in the ACS mail materials with pressure seal mailers.
Working Paper
ACS Messaging Research: Mental Models Research Project
Research provides qualitative information that will produce recommendations to support regional communications and improve outreach.
Working Paper
Impact of Contacts by Computer-Assisted Interviews on Final Outcome
Summarizes the results of an analysis of the impact of multiple contacts on interview outcomes for housing units in the ACS.
Page Last Revised - October 8, 2021
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