An official website of the United States government
Here’s how you know
Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock (
) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
Ensuring one’s Web site is usable is essential to ensuring an effective, efficient and satisfying experience for users. In a review of 12 years of Web site usability tests at the US Census Bureau, the most prevalent usability issues were discovered. The majority of issues across all the tests concerned Web site navigation, text and terminology, user expectations and Web site organization. This paper describes the top 10 usability issues and provides recommendations for avoiding such issues.
Share
Related Information
Some content on this site is available in several different electronic formats. Some of the files may require a plug-in or additional software to view.
Top