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Evaluation of the Process Review Operation

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The American Community Survey (ACS) has shifted from key-from-paper technology (KFP) to imaging and a key-from-image (KFI) technology to capture data from mail returned questionnaires. The specific technology that the ACS uses is the Integrated Computer Assisted Data Entry (iCADE) system. There were many changes made in the automated data capture from questionnaires as a consequence of this shift. A new operation, "process review", was added to ensure that questionnaires that were completed in error by respondents were processed correctly. This operation identifies records with specified characteristics that are believed to be associated with respondent completion errors. Once these records are identified, they are sent to a set of analysts for review. During this review process, changes can be made to the data capture records. From the time that ACS started this process review operation, it was suggested that it might be possible to automate some or all aspects of the operation. The goal of this evaluation is to determine if any changes should be made to the current process review operation.

Page Last Revised - October 8, 2021
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