Congratulations on being selected to work at the U.S. Census Bureau! You are joining a dedicated team of public service employees who continuously support the Bureau’s mission to serve as the nation’s leading provider of quality data about its people and economy. On the Census Team, everyone counts, from the student intern and recent graduate to the senior-level executive. Joining Census gives you the opportunity to put your skills to work in a challenging environment where innovation is part of the mission.
Your supervisor, team members, and New Employee Orientation (NEO) experts (Human Resources, IT, Security, and more) have been preparing for your arrival. To ensure you are prepared and have a successful first day, please review the following new employee information.
There are several items that must be reviewed or completed prior to your orientation:
To access the training modules, please use the following links:
On your first day of work, report directly to Suitland Federal Center, at 8:30 am. You will attend a one and a half to two-day orientation session before going to your division work area. We encourage you to ask any questions you might have about the Census Bureau at this time. Please call the Recruiting Office at 301-763-4748 for the location of your orientation session.
The Census Bureau is located at the intersection of Silver Hill and Suitland Roads in Suitland, Maryland, about 2 miles outside the southeastern limits of Washington, D.C.
With some exceptions, employees may participate in a flexible work schedule (Alternate Work Schedule or Flextime). These options permit the employee to select a work schedule with non-traditional hours of arrival and departure. Hours of work fall between 7 am and 6:30 pm. A package provided at orientation contains more information. All work schedules are subject to supervisory approval.
Commuter information can be accessed at the following websites: Virginia Railway Express, Maryland Mass Transit Administration (MTA) and Metro Area Transit Authority. The Southern Maryland Bus Routes are available in pdf and we offer a Carpool Database on the Human Resources Division intranet site that new employees can utilize on their first day of work.
If you receive a temporary parking permit, you may use it to park anywhere in the general parking areas designated by white lines. Your division's administrative liaison will issue a permanent parking permit to you on your first day. “Carpool Only" parking areas are designated by green lines and require special parking permits. The orientation package includes a form to indicate interest in a carpool.
The Census Bureau is a secured building. On your first day of work, if you have not received a temporary building pass and parking permit, you must obtain them from the gate 5 guard station located just inside the fence at the intersection of Silver Hill and Swann Roads. The orientation session covers procedures for obtaining a permanent building pass. You must display your building pass to the Federal Protective Officer upon entering the building; you must wear your pass at all times.
It is strongly recommended that applicants use Census Offices or Headquarters to complete badging actions. To make an appointment at a Census Office, contact the nearest one using the below information.
Regional Offices (RO)/NPC/TTC | Points of Contacts | RO/NPC/TTC Email |
---|---|---|
Atlanta RO | Gregory Jackson | gregory.k.jackson@census.gov ATRO.Admin.list@census.gov |
Chicago RO | Catherine Bell Diondra Hamilton |
catherine.e.bell@census.gov diondra.c.hamilton@census.gov CGRO.Administration.list@census.gov |
Denver RO | Heath Zwahlen | heath.m.zwahlen@census.gov DNRO.Admin.list@census.gov |
Los Angeles RO | Erika Guiza | erika.g.guiza@census.gov LARO.Admin.list@census.gov |
Philadelphia RO | Kadja Manuel | kadja.manuel@census.gov PHRO.Administration.list@census.gov |
New York RO | Elvis Vansluytman | elvis.r.vansluytman@census.gov NYRO.Admin.list@census.gov |
NPC, Jeffersonville, IN | Nathan Usowski | nathan.edward.usowski@census.gov npc.security.office@census.gov |
Tucson Contact Center (TTC) | Richard McCormick | richard.w.mccormick@census.gov npc.tcc.supervisors.list@census.gov |
A PIV badge is required for laptop login. After scheduling your badge appointment, contact your supervisor to schedule laptop pick up 30 minutes after the badge appointment. Your supervisor will coordinate with a Directorate POC to schedule the appointment. Availability is Monday through Friday from 8:00 AM - 2:30 PM. The appointment must be scheduled at least 3 business days in advance of pickup. Your supervisor or POC will email instructions on how to pick up the laptop once the appointment is confirmed.
If you are picking up a mobile device in addition to the laptop, your supervisor should notify the POC so the appointments can be coordinated.
Note: If you are not located within the local commuting area and cannot pick up the laptop at HQ, please notify your supervisor so shipment can be arranged.
The Reasonable Accommodations Branch (RAB) located within the Human Resources Division (HRD) is available to assist employees with disabilities who may need a reasonable accommodation. The RAB works with the employee and the Deciding Management Official (DMO), who is typically the first level supervisor, to determine the appropriate reasonable accommodation. In many cases employees may be required to submit medical documentation to the RAB. Medical information is kept secure and confidential through protection under the Privacy Act.
To request a reasonable accommodation, notify your supervisor or another manager within your chain of command of your need for a reasonable accommodation. It is not necessary to share your medical condition with your supervisor.
You may also contact the RAB directly to notify of your need for a reasonable accommodation or to inquire about the reasonable accommodations process. The RAB can be contacted by phone at 301-763-4060, by Video Phone at 703-722-6414, or by email at hrd.accommodations@census.gov.
Individuals working for or on the behalf of the U.S Census Bureau are appointed to their position based off a pre-employment suitability determination. Your completed background investigation will be adjudicated upon receipt from our investigative service provider. Once you have onboarded, should you be contacted by Census Investigative Services Division (CISD) and/or Defense Counterintelligence and Security Agency (DCSA) you should comply with the inquiry immediately. All federal employees must maintain a favorable suitability determination as a condition of continued employment. Additionally, federal employees will be required to undergo continuous vetting as a condition of their continued employment.
In addition to utilizing the whole person concept, below are the eight suitability/fitness guidelines used to evaluate suitability for federal employment:
The official payday is every other Thursday. You must arrange to have your salary sent to your financial institution by direct deposit. You should be aware that direct deposit ensures a safe and prompt transfer of funds to your account. You can find the pay period calendar and current pay rates online.
Convenient housing is available. Washington, D.C. newspapers provide a wide range of options which should satisfy any particular need within the greater metropolitan area. Our Recruitment Office can also provide home and apartment guides. You can contact the Recruitment Office by calling 301-763-4748 or toll-free 1-800-638-6719.
If you have any additional questions or need to know the location of the orientation session, please contact the personnel specialist who offered you employment.