Data Request

Electronic Submission

In an effort to maintain the health and safety of staff, many U.S. Census Bureau employees will be operating remotely via telework. During this time, our call centers and email inboxes will remain open to assist the trade daily. However, we will have limited access to physical mail. For those that are submitting a data request, please send it electronically to the Data User & Trade Outreach Branch (DUTOB) in a password-protected file to gtmd.outreach@census.gov. Additionally, you can send the request to our secure fax at 301-763-8835. We appreciate your patience and cooperation during this time.

On Demand Data Requests

• Data Requests for company data are now accessible on demand through the ACE data portal. Users must have an ACE Exporter account in the ACE portal. Consult the Customs and Border Protection website for more details.
• Once users get an ACE portal account, they must follow our instructions on how to request ACE Export Reports.

Guidelines

• What to Include on the Data Request Letter:
  
  
  • Submit on company letterhead
  • Identify the party requesting export data:
    • United States Principal Party in Interest (USPPI) or;
    • U.S. Authorized Agent
  • Reason for request (i.e., internal company audit)
  • **Employer Identification Number(s) (EINs) and names of the requesting company and all subsidiaries, affiliates, or business units
  • Specific time frame for request (e.g., January 2018 to December 2018)
  • Contact Information:
    • Name of Company,
    • Address,
    • Phone Number, Fax Number, and Email Address
  • Signature of empowered official
  • A copy of the signed Certification of Authority on company letterhead.

Things To Know About Submitting a "Traditional" Data Request

• A company may receive 12 months of data free of charge every 365 days
  • For additional months or multiple requests, the company will be charged $125 per month
• If you are a parent company, verify with your subsidiaries to ensure a request was not submitted in the last 365 days
• If you are a wholly owned subsidiary, verify with your parent company to ensure a request was not submitted in the last 365 days
• For paid requests, please provide one of the following:
  
  
  • A check payable to Commerce/CENSUS/EMD, sent to the address below, or;
  • A completed Credit Card Form, sent to our secure fax at 301-763-8835

How to Submit a "Traditional" Data Request

• Mail Request Letter to:
  
  
  • Ms. Theresa Gordon
    Data User and Trade Outreach Branch
    U.S. Census Bureau
    4600 Silver Hill Road - Room 5K065
    Suitland, MD 20746 (if sent by FedEx) or Washington DC 20233 (Regular Mail)*
• * Due to security measures, requests sent via Regular Mail can take up to 2 weeks more to receive.
• ** Requests are typically processed within 3-4 weeks; however, requests that contain 25 or more EINs may take 4 weeks or longer to process